Benefits of ISO 9001:2015
Creates a more efficient, effective operation
Increases customer satisfaction and retention
Reduces audits
Enhances marketing
Improves employee motivation, awareness, and morale
Promotes international trade
Increases profit
Reduces waste and increases productivity
Common tool for standardization
When?
ISO 9000 series of standards was first introduced in 1987. It was first revised in 1994.
Where?
it applies to system for management of your PRODUCT / SERVICE quality – with all customers in mind.
Who?
it applies to any organization who is interested to organise and formalise a management system – to assure its consistent product/service quality to customers, as well as to improve its management performance.
What?
an established and internationally recognised model – to assist organization in setting up its in-house management standards – for employee discipline, performance assurance and continual renewal.
Why?
Instant Market Recognition – with the ISO 9001 certificate and logo;
Following the market trend – to meet customer demands;
Improved customer relationship with better management & control – hence increased sales and market share;
Towards business excellence and profit sustainability – through knowledge management;
Reduced operating costs – through management & work standardization, prevention of repetitive mistakes and re-inventing the wheels.